Privacy Policy
Last updated: August 1, 2025
1. Who We Are
TronScan Software LLC ("we", "our", "us") is a software company that develops and distributes parental control software for personal computers. Our registered address is 1309 Coffeen Avenue, STE 1200, Sheridan, Wyoming 82801, United States. Our website is located at tronscan-basic.space. You can contact us at support@tronscan-basic.space.
2. Information We Collect
We collect information only when you voluntarily provide it to us. This includes:
- Order information: First name, last name, and email address submitted through our order request form.
- Communications: Any information you send us via email when contacting our support team.
We do not collect payment card numbers or financial information directly on our website. Payment is handled separately and securely after we contact you.
We do not use cookies, tracking pixels, analytics scripts, or any third-party trackers on this website.
3. How We Use Your Information
The personal information you provide is used exclusively to:
- Send you payment instructions and your software license after purchase.
- Respond to your support requests and questions.
- Send important notices related to your purchase (e.g., license renewal reminders, security updates).
We will never use your email address for unsolicited marketing without your explicit consent.
4. How We Store and Protect Your Data
Order request data submitted through our form is securely transmitted to our internal team for processing. We store your contact information in a secure, access-controlled system.
We retain your order information for up to 3 years for accounting and support purposes. After this period, your personal data is securely deleted.
5. Sharing Your Information
We do not sell, rent, trade, or otherwise share your personal information with third parties, except in the following limited circumstances:
- When required by law, court order, or governmental authority.
- To protect the rights, property, or safety of TronScan or its customers.
6. Your Rights
Depending on your country of residence, you may have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate personal data.
- Deletion: Request deletion of your personal data (subject to legal obligations).
- Opt-out: Opt out of any marketing communications at any time.
To exercise any of these rights, email us at support@tronscan-basic.space.
7. Children's Privacy
Our website is directed at parents and adults. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected such data, we will promptly delete it.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
- Email: support@tronscan-basic.space
- Website: tronscan-basic.space
- Address: TronScan Software LLC, 1309 Coffeen Avenue, STE 1200, Sheridan, Wyoming 82801, USA